Politique de protection des renseignements personnels
Protection of personal information policy
Privacy Policy
In accordance with Bill 25 of the Government of Quebec, Maison André-Benjamin-Papineau, also known as “MABP” (hereinafter referred to as “the House”, “we”, “us” or “our”) is committed to respecting your privacy and the confidentiality of your personal information.
This Privacy Policy (the “Policy”) outlines our privacy practices, the types of Personal Information we may collect, and how we use, disclose, store and protect it, so that you can make informed choices.
This Policy applies to our website (the “Site”) accessible at https://www.maisonabp.ca/, as well as to our database. However, please note that the rights and obligations set forth in this Policy do not apply to third-party websites that may be linked to or mentioned on our Site. These third-party sites have their own privacy policies, which we invite you to consult carefully.
Consent
By accessing and using the Site, you consent to :
The application of the conditions set out in this Policy;
The collection, use and retention of your personal information as described in this Policy.
Record of consent
We document the consents obtained for newsletter registration and for the use of cookies. We do this in order to respect your choices and comply with legal requirements regarding the protection of personal information.
Person responsible for the protection of personal information
Isabelle Gladu
vieprivee@reseauarthist.com
450 681.1611
Personal information
For the purposes of this Policy, “Personal Information” means any information about an identifiable individual, including any data that, alone or in combination with other data, allows an individual to be identified, contacted or located.
Personal information collected
The Personal Information we collect may include, but is not limited to:
Your business and/or personal contact information (name, postal address, e-mail address, telephone number);
Demographic information, such as your country and city of residence;
Information related to your use of the Site, including technical data such as details of your visits, your interactions with our content or online advertising, as well as data collected using cookies and other tracking technologies.
How do we collect your personal information?
Directly from you: We collect the necessary Personal Information directly from you, for example when you complete an information request form. No other Personal Information will be collected without first informing you.
With your consent: Your Personal Information is collected with your consent, unless an exception provided by law applies (for example, to comply with a legal obligation or when necessary to establish, exercise or defend a legal proceeding).
Use of personal information
For specific and limited purposes:
Personal information collected on our Site will be used only for the purposes set out in this Policy. It is used to :
Establish and maintain our relationship with you;
Improve our Site and optimize your user experience;
Respond to your requests for information;
Support the development of our communications efforts, in particular by informing you of upcoming events and MABP news, if you have chosen to receive this type of communication.
To send you messages:
If you have consented, MABP may send you newsletters, e-mails, news, updates or other written communications (“Messages”) about our services, as well as our partners' products or services. You may withdraw your consent at any time by following the unsubscribe link included in Messages or by contacting the person responsible for protecting Personal Information.
Secondary purposes:
Depending on the circumstances, MABP may aggregate and anonymize the Personal Information provided in order to produce statistical data. This data, which does not contain any Personally Identifiable Information, may be used for secondary purposes such as market research, to improve its Site, analyze trends, respond to statistical requests from partners or develop machine learning algorithms.
How personal information is used
MABP does not rent or sell your Personal Information. We will only be shared with third parties without your consent if required by law or in the specific circumstances outlined below.
We may, however, share your Personal Information with members of our organization who have legitimate access to it in the course of their duties, and only for the purpose of achieving the stated objectives described in this Policy.
Other possible disclosures:
We may also disclose your Personal Information in the following circumstances:
When required by law;
To comply with a court order or legal process;
To enforce or protect our legal rights;
To a prospective purchaser or entity, in connection with a merger, acquisition or transfer of all or part of our business - and only if the parties agree, by contract, that the Personal Information will be used exclusively for the purposes of evaluating or completing the transaction.
Links to third-party sites
Our Site may contain links to other websites, platforms or applications whose privacy policies and practices may differ from those of MABP.
We have no control over these third-party sites and accept no responsibility for your use of them, including browsing, registration or any other exchange of information. We encourage you to carefully review the privacy policies of these sites before providing any Personal Information, so that you may understand their practices.
Certain features of our Site - such as online reservations or payments - are made possible by Zeffy, an external service provider mandated by MABP to process transactions securely. Zeffy uses industry best practices to secure the data collected, including SSL/TLS encryption for data transmissions. Credit card information, such as card number, expiration date and CVV code, is collected only for payment processing and is not retained beyond what is necessary.
Furthermore, when a user subscribes to our newsletter via a form integrated with Zeffy, consent is managed directly by this platform, which ensures registration in accordance with its own compliance practices.
For further information, please consult their privacy policy at https://suport.zeffy.com/fr-ca....
How long we keep your personal information
Personal information will be retained only as long as necessary for the fulfillment of those purposes or as required by law. Once this period has elapsed, we undertake to destroy or anonymize this information. The retention period is determined by the amount, nature and sensitivity of the Personal Information, and the risks associated with unauthorized use or disclosure. We also take into account the purposes for which we process such information and the possibility of achieving those purposes by other means, while complying with applicable legal, regulatory, tax, accounting or other requirements.
In addition, you may request the deletion of your account and the downloading of your data at any time by contacting the person responsible for the protection of personal information.
How we protect your personal information
To ensure the security of your personal information, we use secure encryption technology (Secure Socket Layer or SSL). We adhere to recognized security standards to protect data transmitted to us, both during transmission and after receipt. This information is accessible only to our employees, who are bound by strict confidentiality agreements.
Although we implement all reasonable measures to protect the security of user data and the confidentiality of your Personal Information, we cannot guarantee absolute security.
Children's privacy:
The Site is intended only for persons 14 years of age or older. If you believe that Personal Information has been collected from children under the age of 14, or if you are a parent or legal guardian and believe that your child under the age of 14 has provided us with Personal Information, please contact the person responsible for privacy. We will take the necessary steps to delete this information from our servers.
How we use cookies
When you visit our Site, we may collect information via cookies. A cookie is a small file stored by HTTP servers on your device, either temporarily or permanently, to remember your visit. We use these files to facilitate your browsing and personalize your experience on our Site.
Any Personal Information collected through cookies by or on behalf of MABP (if applicable) is treated with the same level of confidentiality as any other Personal Information held by MABP.
The cookies we use are as follows:
Strictly necessary cookies: These cookies are essential to the proper operation of the Site and cannot be deactivated in our systems. They do not store any personally identifiable data.
Non-essential cookies: If you have consented to their use, MABP may use non-essential cookies in connection with the Site, including the following:
Preference cookies: These cookies record your preferences and browsing habits in order to personalize your experience on the Site.
Statistical cookies: These cookies are used to analyze the number of visits, user origin, traffic, retention rate and content consulted. They are essential for evaluating the performance of the site and its content.
Advertising cookies: These cookies track your browsing to display ads targeted to your interests. They are used for personalized marketing purposes.
Deactivation of cookies to which you have consented
With the exception of strictly necessary cookies, we will only install cookies on your device if you have given your consent. These cookies will be retained for a maximum period of 12 months from their installation. After this period, your consent will be required again. You can manage your cookie preferences through your browser settings or consult our Privacy Policy for more details on your choises and rights. For more information on how to configure your browser, please consult the help center for Chrome, Safari, Firefox, Internet Explorer, Edge or Opera. However, if you choose to reject “cookies”, certain pages or functionalities of our Platform may not be displayed correctly or may be inaccessible.
Your rights
In accordance with applicable legislation, you have various rights, such as the right to be forgotten, the right to access and rectify your Personal Information, the right to withdraw your consent (if applicable), the right to de-indexation and the right to data portability. The latter allows you to receive a copy of all the Personal Information that MABP holds about you, in a structured, commonly used and machine-readable format.
To exercise any of these rights, insofar as they are applicable, please contact the person responsible for the protection of personal information.
Changes and Updates to the Policy
MABP reserves the right to revise, update, or supplement this Privacy Policy at its discretion. If significant changes are made, you will be informed the next time you log in, and/or we will send you a link to the new version of the Policy. The updated version of the Policy will be posted on our Site. We ask our users to review and accept the revised Policy before continuing to use our Site. By continuing to use the Site after the update, you confirm that you have read, understood and agree to the current version of the Policy.
How to contact us
If you have any questions about this Policy, wish to submit a comment, file a complaint or exercise any of your rights under applicable law, please contact the person responsible for the protection of personal information. The Privacy Officer will respond within thirty (30) days of receiving your request.
Policy last updated: May 27, 2025